BUSINESSCONSULTINGMEMEIIEEAAEuroFoFTeamHeinz-JürgenWeissBCWorldwideWorkshopSt.CharlesDecember1996©1996ArthurAndersen.Allrightsreserved.AAFinanceOrganizationTCITCIIndustryGroupsGovernment/HealthcareUtilitiesPharma/ChemicalsRetailManufacturingTelecom/MediaBanking/InsurancesFocusGroupsServiceDeliveryGroupsReengineeringChangeManagementBusinessTechnologyBenchmarkingCostandPerformanceManagementTran...