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Senn-DelaneyClientSatisfactionProgramSeptember1996GeneralStatisticsSincetheinceptionofSenn-Delaney’sclientsatisfactionprogram:▼46surveyshavebeenmailedtoover30clients▼9clientshavebeentargetedforonsitevisits▼10surveyshavebeenreturned▼2onsitevisitshavetakenplaceGeneralStatisticsHowdoyoufeelaboutthevalueyoureceived?▼Onascaleof1to5,Senn-Delaneyaverageda4Howsatisfiedareyouwithourperformance?▼O...
