Senn-DelaneyCLientSatisfactionProgramSeptember1996GeneralStatisticsSincetheinceptionofSenn-Delaney’sCLientsatisfactionprogram:▼46surveyshavebeenmailedtoover30CLients▼9CLientshavebeentargetedforonsitevisits▼10surveyshavebeenreturned▼2onsitevisitshavetakenplaceGeneralStatisticsHowdoyoufeelaboutthevalueyoureceived?▼Onascaleof1to5,Senn-Delaneyaverageda4Howsatisfiedareyouwithourperformance?▼O...